Refund Policy
Our promise is simple: a 100% money-back guarantee. If you are not happy with a listing, we fix, redo, or replace it free — and if a paid listing cannot be delivered at all, you get a refund for it.
1. Our guarantee
We offer a 100% money-back guarantee — not happy with a listing? We will fix, redo, or replace it free. That is the first step in every case: tell us what is wrong with a listing and we will put it right at no extra cost.
2. When a refund applies
If a listing you paid for cannot be delivered, fixed, or replaced — for example because the directory will not accept it and no suitable replacement directory is available — we will refund the amount paid for that listing. If a whole order cannot be delivered, we will refund the full order amount.
3. How to ask for a refund
Email [email protected] or message us on WhatsApp at +92 325 5144621 with your order details and the listings concerned. Requests must be made within 14 days of your delivery report. We will check the listings and reply with the fix, the replacement, or the refund.
4. How refunds are paid
Approved refunds are returned to the same payment method you used for the order. Refunds are processed once we have confirmed the listings cannot be delivered, fixed, or replaced.
5. What is not refundable
Listings that are live, correct, and match the details you provided are delivered as ordered and are not refundable. Directory review times are outside our control, so a directory taking time to review a listing is not on its own a reason for a refund — we will keep following it up and replace the listing if the directory declines it.
6. Contact us
Questions about a refund? Email [email protected] or message us on WhatsApp at +92 325 5144621.
Last updated: 10 November 2026.
